Delivery and Returns

Delivery of your order

Orders are usually dispatched within two (2) days of the receipt of payment. Orders are dispatched via UPS with a tracking number and are delivered without signature on receipt. Orders may also be dispatched and delivered by UPS extra with signature on receipt. Please contact us prior to requesting this type of delivery as extra costs are incurred. Regardless of the type of delivery chosen, we will send you a link to track your order online.

Delivery charges include order preparation and packaging costs as well as transport costs. Preparation costs are fixed whereas transport costs vary depending on the total weight of the package. We recommend regrouping all your items in one order. We cannot regroup two orders placed separately and so delivery charges will be incurred for each order. Your package is dispatched at your own risk but special care is taken to protect fragile objects.

Box dimensions are of an appropriate size and your items shall be adequately protected.